About Jitendra

I am a hybrid Hybrid Product Designer and UX Leader with 16+ years of UI/UX and product design experience, including 12 years in UX experience design and 8 years leading end-to-end product design across global B2B and B2C platforms in EV mobility, banking, telecom, healthcare, retail, financial reporting, and enterprise SaaS. Techno-functional in approach, with a proven ability to translate complex product ecosystems into intuitive, scalable, and user-centered experiences

My career is built on a unique dual foundation: the creative rigor of a Bachelor of Fine Arts (BFA) in Visual Communication and the logical structure of a Bachelor of Computer Applications. This hybrid perspective allows me to lead end-to-end product initiatives with an obsessive focus on user needs while maintaining a deep respect for engineering constraints.

I thrive in Agile, cross-functional environments, partnering closely with product, engineering, AI/ML, and business teams to translate complex requirements into intuitive, human-centered experiences. I have also built and mentored high-performing design teams, establishing scalable design systems, ensuring design consistency, and promoting a culture of innovation and design excellence
Work History
December 2021
Sr. UX & Product Designer

Blink Charging

As the Lead Product & UX Designer, I was responsible for designing the entire user experience of the enterprise Blink Admin and host platform, ensuring it could support complex operational workflows.

Apr 2020 - Nov 2021
UX Specialist | Usability Analyst

Freelance Consultants

Supporting Continuously work for improving existing methods and investigating new methods within UX/UI area and led design vision and helped to set product direction and manage designer & developer

Apr’2018 – Jan'2020
Sr. Usability Analyst

Emirates NBD, Dubai

Digital transformation in banking with most up-to-date UX practices, trends and research for all their digital assets and Product analysis and development of using in Agile/scrum environment

Sept’2017 – Mar’2018
Lead UX Designer

Digital Growth Pvt.

Led Design and User Experience for Enterprise products and services. UX Strategy, UX research and Design for a range of products

Jun 2016 – Aug2017
Sr. UX Designer

Srijan Technology Pvt. Ltd

Excellent capabilities in conducting UX discovery, client meetings, requirement gathering and giving them best solution in terms of user experience design and apply to the user centered design and design thinking process

Jun’2012 – May’2016
UI/UX Designer & Consultant

EPB IT Services Pvt. Ltd.

Managed design team and responsibilities are UX design and research, visualization and coordination with client and stakeholders

Apr’2008 – Sep’2010
Associate UI/UX Designer

Tech Mahindra Ltd

Worked with design and development teams to providing UI, workflow, wireframes and front end development with HTML/CSS, Bootstrap and Flash for update BT Openreach and BT internet

Oct’07 – Mar’08
Sr. flash & UI Designer

Idea Streamz Consultants (P) Ltd.

Translate business requirements into concepts and elegant visual, UI, flash Design, graphics, icons and convert PSD to HTML/CSS and Flash Animations

Feb’04 – Oct’07
Flash & UI Designer

WebtriX Technologies Ltd.

The beginning of my design career. I was designing & maintaining the corporate website, Visual design, creating marketing materials and other design artifacts and convert mockups to HTML

Core Competencies
Product Strategy & Roadmapping

Define product vision, strategy and end-to-end manage product lifecycle; align business goals with user needs to deliver scalable outcomes.

Product & UX Leadership

Lead end-to-end product design, UX strategy & vision, customer-centric multi-platform experiences (Web & Mobile), design quality governance, and innovation leadership in complex ecosystems.Lead end-to-end product design, UX strategy & vision, customer-centric multi-platform experiences (Web & Mobile), design quality governance, and innovation leadership in complex ecosystems.

Customer Journey Design

Map and optimize end-to-end customer journeys, identify pain points and design seamless, high-impact user experiences.

User-Centered Design & Research

Apply human-centered design principles, conduct user research (qualitative & quantitative), personas, journey mapping, usability, and accessibility evaluation and data analysis to inform design decisions and validate concepts.

Experience & Interaction Architecture

Design information architecture, navigation systems and complex user flows for enterprise platforms and interaction design for complex ecosystems

Wireframing, Prototyping & Optimization

Translating research insights into low- and high-fidelity wireframes, click-through prototypes, and interactive designs; usability testing, A/B testing, heuristic evaluation, UX audits, and iterative validation.

Design Systems & Visual Design

Build and scale design systems, component libraries, and UI standards to ensure consistency and efficiency.

Market & Customer Research

Conduct primary and secondary user research, market analysis and competitive benchmarking; translate insights into actionable features.

Agile & Cross-Functional Collaboration

Agile/Scrum execution, user stories, sprint planning, and strategic partnership with product, engineering, AI/ML teams, and stakeholders and deliver impactful solutions.

Data-Driven Design

Leveraging UX metrics, analytics, and business insights to prioritize features and drive strategic, user-centered outcomes.

Leadership & Mentorship

Leading and mentoring UX/Product teams, defining scope and OKRs, fostering design culture, and enabling high-performance delivery.

Presentation & Communication

Clearly articulate design decisions, research findings, and strategic thinking to stakeholders at all levels of the organization.

Contact Me
Want to work with me, hire me , or just want to say hello? Drop me an email
@krjitu @krjitu